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Contact the webDOM team

To help us keep down on the number of support requests, please ask your question first in the question form below. If you do not find an answer immediately, you can submit your question and someone will answer your question shortly. If you are in need of help with your webDOM license or you have urgent need of assistance, use the contact form below in order to contact us by e-mail.

Ask Here First
Got a webDOM Question?
Your Question:
Your E-Mail (kept private):
webDOM contact form
Your Name:
Your E-Mail:
Your version of Windows:
Your webDOM Version
Available from the Help->About Menu or from the top line of C:\webdombot.log:
webDOM build number
Available with the version:
Subject:
Please explain in detail your problem or request:

Resources to get you Started on the path to DOMination

Here are some resources to help you get started. It is not often, but every once and awhile, I am away from the computer and can't get right back to your support requests. Usually, people who are sending a request, just want to get accquainted with the software. For this, I recommend two things to get you started.

  • Video Tutorials - This is our little youtube channel for showing tips and tricks in webDOM. We release new videos every week, and we also take requests. Also, there are More Tutorials on our website.
  • The Knowledgebase - Ask a Question, get answers from the community, and choose your favorite answer. As an advanced user, you can answer questions to get webDOM points.
  • Your User Home Page - Provides you with up to date information on the other webDOM users you have subscribed to. Edit your webDOMbot.com User Profile and start sharing your plugins, scripts and notes with the webDOM community. Together, we can all win. This is the source document for the webDOM community game.

Customer Service Working Hours

This is not a run-of-the-mill program or website. We offer customer service for free for anyone interested in webDOM, and we do it all by e-mail and chat. Please try first sending a contact through the Contact Us page. If I do not get back to you within 10 minutes, it usually means I am away. That's okay because you can also get support from other advanced webDOM users. Here are some places you can connect with me or other advanced users of webDOM:

  • Nathaniel - Skype: nathaniel.gibson - GTalk: nathaniel.gibson

It's best to watch the videos that interest you before you get started, but you can contact us at any time. My main hours are Monday - Friday, almost 24 hours per day.

Please support webDOM by telling a friend :)

 
Copyright © 2008-2017 Nathaniel D. Gibson. All Rights Reserved.
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